Privacy policy
Last updated July 2026
This is a plain-language summary of how RepCue handles data, not the binding policy. The final, lawyer-reviewed policy is available on request during your pilot and will supersede this summary at general availability.
What we process
Account details for your organization and its users; the knowledge-base documents you connect; and, only while a call is armed, live transcript and derived suggestions. In assist-only mode no audio is stored.
Why we process it
To deliver in-call suggestions grounded in your company's content, to produce post-call summaries and CRM-ready notes you approve, and to give your sales leaders adoption analytics. We do not sell personal data or train foundation models on your data.
Retention & deletion
We delete your organization's data on request, and we support data-subject requests (access, correction, deletion) through your workspace admin or our team. Per-org retention windows are configurable today; legal hold is on the roadmap.
Your controls
Admins set consent policy floors per jurisdiction; reps see the active policy in the HUD; every suggestion shown is audit-logged. Contact your workspace admin or our team to exercise data-subject rights.
Questions? Get in touch or return to the homepage.